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Mission Statement
ATFS is in business to promote and facilitate the real estate practices of Fund members in their protection of the public.
ATFS accomplishes its mission and earns the loyal support of Fund members by providing quality, competitive, and innovative products, services, and education, maintaining ATFS' profitability and recognizing the essential value of our employees whose contributions are indispensable in accomplishing our mission.
Download The Fund's 2011 Mission Report
Attorneys' Title Fund Services Philosophy "Our Way of Life"
The employees of Attorneys' Title Fund Services (The Fund) believe that four essential core values
differentiate The Fund: Respect, Accountability, Service Excellence and Focused Leadership. In practicing these values, both internally and externally, The Fund provides Customer Service Excellence
with the vision of enhancing its long-term partnerships and earning the support, loyalty and dedication of our members and employees. Customer Service Excellence is not just something we do at The Fund, it is our way of life.
Fund "Life" Qualities:
✦ Every employee recognizes he or she contributes to customer service, serving both internal and external customers.
✦ Every employee plays a "primary" role in supporting Fund Member Agents and supporting The Fund's Mission "…to promote, preserve and facilitate the real estate practices of its members in their protection of the public."
✦ Every employee has the latitude and responsibility to treat a customer's problem(s) as his or her own and to recognize that every customer contact is an opportunity to enhance our image and relationship(s).
✦ The customer's perspective will always be a consideration in the decisions of The Fund.
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